Terms of Service

4.1 Your Outputs

You own and may use all Outputs generated through the Service for any commercial or non-commercial purpose. Copyright ownership in Outputs may depend on the extent of human creative contribution to the final work. Under current US copyright law, purely AI-generated content may not be eligible for copyright protection; however, Outputs that you substantially edit, refine, and modify may qualify for copyright protection based on your creative contributions.

4.2 Our Platform

You do not acquire any ownership interest in the Coppica platform, its software, bot prompts, proprietary methodologies, or underlying technology. All rights in the Service not expressly granted to you are reserved by Coppica.

4.3 Your Content

You retain ownership of all content you provide to the Service, including intake form data, uploaded materials, and user messages. You grant Coppica a limited license to process this content solely to provide the Service to you.

5.1 Draft Status

All Outputs are drafts for your review. You are solely responsible for reviewing, editing, verifying, and approving all Outputs before publication or distribution.

5.2 No Guarantee of Accuracy

AI-generated content may contain errors, inaccuracies, fabricated information, unsubstantiated claims, or content that does not comply with applicable law. You must independently verify all factual claims, statistics, testimonials, proof elements, and regulatory statements contained in any Output before use.

5.3 No Warranty of Accuracy or Compliance

The Service uses artificial intelligence to generate marketing copy, strategy documents, and related materials ("Outputs"). All Outputs are drafts for your review and are not legal, professional, or regulatory advice. Coppica makes no representation that any Output is accurate, complete, free of errors, or compliant with applicable advertising, marketing, or regulatory standards. You are solely responsible for reviewing and verifying all Outputs before publication or distribution.

Coppica expressly disclaims any warranty that Outputs comply with the FTC Act, CAN-SPAM Act, FTC Endorsement Guides, FDA regulations, FINRA regulations, or any other applicable law. You shall not publish or distribute any Output that contains false or unsubstantiated claims, fabricated testimonials or customer proof, or any other content that would violate applicable law. Coppica shall not be liable for any regulatory action, fine, or legal claim arising from your use or publication of any Output.

5.4 EU AI Act Transparency

Outputs generated by the Service are created with the assistance of artificial intelligence. If you publish Outputs in jurisdictions where AI-generated content disclosure is required (including under the EU AI Act), you are responsible for providing appropriate disclosures to your audience.

5.5 US State AI Disclosure Requirements

Several US states have enacted or are enacting laws requiring disclosure of AI-generated content in advertising. Beginning June 2026, New York requires conspicuous disclosure when advertisements feature AI-generated "synthetic performers" (digitally created assets using generative AI intended to create the impression of a human performer). If you use Outputs (including AI-generated images, video scripts, or copy intended to accompany synthetic media) in advertising distributed in jurisdictions with AI disclosure requirements, you are solely responsible for ensuring required disclosures are made. Coppica does not review your final published materials and makes no determination about whether any disclosure obligation applies to your specific use case.

6.1 Generate or Publish Fake Reviews or Testimonials

Do not publish AI-generated copy as genuine customer reviews or testimonials without disclosure that the content was AI-assisted or does not reflect actual customer experience. This includes generating fake product reviews for publication on any review platform or website.

6.2 Make False or Unsubstantiated Health or Financial Claims

Do not publish marketing copy generated by the Service for health products, dietary supplements, weight loss products, financial instruments, or investment products unless you have independently verified that all claims meet applicable regulatory standards (including FTC substantiation requirements and FDA labeling rules).

6.3 Spam

Do not use the Service to generate bulk unsolicited commercial email, SMS, or other communications in violation of CAN-SPAM, CASL, GDPR, or applicable anti-spam laws.

6.4 Deceive Consumers

Do not use Outputs in a manner that is false, misleading, or deceptive to consumers, including without limitation: false claims about product efficacy, fabricated social proof, misleading before/after representations, or artificial urgency claims that misrepresent actual availability or pricing.

6.5 Impersonate

Do not generate copy that impersonates a real person, public figure, or brand without authorization.

7.1 Third-Party Platform Integrations

The Service allows you to connect third-party accounts, including advertising platforms (such as Meta Ads and Google Analytics), CRM systems, communication tools, and file storage services. By connecting a third-party account, you represent and warrant that:

• You have the authority to grant Coppica access to the accounts you connect, including any advertising, analytics, or business accounts managed on behalf of third parties.
• You will comply with the connected platform's own terms of service, data use policies, and developer policies (including, where applicable, Meta's Platform Terms, Google's API Services User Data Policy, and similar agreements).
• You are solely responsible for any regulatory obligations arising from the use of data obtained through connected platforms, including GDPR Data Processing Agreements where required.

Coppica accesses connected platforms only to provide the features you have enabled (such as conversion tracking and performance analytics). Coppica does not control third-party platforms' data retention or deletion practices. When you disconnect an integration or when a platform sends a deauthorization callback, Coppica deletes the associated connection data and account configuration from its systems. However, data previously transmitted to the third-party platform is subject to that platform's own data policies.

8.1 Electronic Signature Services

The Service provides tools to create, send, and electronically execute business documents including proposals, scopes of work, and service agreements ("Documents"). Electronic signatures applied through the Service are intended to be legally binding under the Electronic Signatures in Global and National Commerce Act ("ESIGN Act"), the Uniform Electronic Transactions Act ("UETA"), and, where applicable, the EU Electronic Identification, Authentication and Trust Services Regulation ("eIDAS").

8.2 Consent to Electronic Transactions

By using the electronic signature features of the Service, you consent to conduct transactions electronically, to receive electronic records relating to those transactions, and to the use of electronic signatures in lieu of handwritten signatures. You acknowledge that you have the right to withdraw this consent and to request paper records, subject to reasonable fees for reproduction and delivery.

8.3 Legal Validity

Electronic signatures executed through the Service satisfy the requirements of ESIGN and UETA for a valid electronic signature: intent to sign, consent to electronic business, association of the signature with the record, and retention of the signed record. Certain categories of documents cannot be signed electronically under federal or state law, including wills, codicils, testamentary trusts, adoption papers, divorce decrees, and court orders. You are responsible for determining whether electronic signature is legally appropriate for your specific document type and jurisdiction.

8.4 Signer Identity and Verification

Coppica maintains an audit trail for each electronic signature event, including signer email address, IP address, timestamp, browser information, and cryptographic document hashes. However, Coppica does not independently verify the real-world identity of signers beyond this audit trail data. You are solely responsible for confirming that the individual executing a Document is who they claim to be and has authority to bind the relevant party. Coppica shall not be liable for fraudulent, unauthorized, or mistaken signatures.

8.5 Document Integrity and Record Retention

Documents are cryptographically hashed (SHA-256) at the time of creation and again after signing. Signed Documents are immutable and cannot be modified after execution. Coppica retains audit trail records and signed Document references for a minimum of seven (7) years from the date of execution, consistent with IRS record retention requirements for business records. Copies of executed Documents are delivered to all signing parties via email.

8.6 Platform Role and Limitations

Coppica is a technology platform that facilitates electronic document execution. Coppica is not a party to any Document executed through the Service, does not review or approve Document contents, and does not provide legal advice regarding the enforceability, sufficiency, or compliance of any Document. You are solely responsible for ensuring that Documents comply with applicable law and that all terms are reviewed by qualified legal counsel before execution. Coppica expressly disclaims any responsibility for the legal effect, enforceability, or consequences of any Document executed through the Service.

8.7 Dispute Resolution for Signed Documents

In the event of a dispute regarding the validity or authenticity of an electronic signature, Coppica will provide the relevant audit trail data to the extent available and permitted by law. Coppica's role in any such dispute is limited to providing evidentiary records. Coppica shall not be liable for any damages, losses, or costs arising from disputes between signatories regarding the content, interpretation, or enforceability of any Document.

9.1 Cap on Liability

To the maximum extent permitted by applicable law, Coppica's total cumulative liability to you for all claims arising from or related to this Agreement or your use of the Service (including but not limited to claims related to AI-generated content, electronically executed Documents, audit trail data, and all other Service features) shall not exceed the total fees paid by you to Coppica in the twelve (12) months immediately preceding the claim.

9.2 Exclusion of Consequential Damages

In no event shall Coppica be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for regulatory fines, advertising penalties, loss of profits, loss of data, loss of goodwill, business interruption, costs of procurement of substitute services, or damages arising from reliance on electronically executed Documents, arising out of or in connection with your use of the Service or any Output or Document generated or executed thereby, even if Coppica has been advised of the possibility of such damages.

9.3 Electronic Signature Liability

Without limiting the foregoing, Coppica shall not be liable for: (a) any Document executed by an unauthorized or fraudulent signer; (b) any Document that is unenforceable due to its content, the parties' capacity, or applicable law; (c) any failure of a Document to comply with jurisdiction-specific requirements for electronic signatures; (d) any loss arising from a signer's failure to review a Document before signing; or (e) any dispute between parties to a Document regarding its terms, interpretation, or performance.

10.1 Your Indemnification of Coppica

You agree to defend, indemnify, and hold harmless Coppica LLC, its affiliates, members, managers, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use or publication of any Output in violation of applicable law; (b) your violation of this Agreement or the Acceptable Use Policy; (c) any claim by a third party (including regulatory authorities) that copy or materials you published using the Service is false, misleading, or violates advertising standards; (d) your use of the Service in any regulated industry, including health, finance, legal, or pharmaceutical sectors; (e) any dispute arising from a Document electronically executed through the Service, including claims of unauthorized signing, forgery, incapacity, or document tampering; or (f) your reliance on any electronically executed Document without independent legal review.

10.2 Limitation on Indemnification

Notwithstanding Section 10.1, you are not required to indemnify Coppica for claims arising directly from Coppica's own gross negligence, willful misconduct, or fraud. This Agreement does not require you to indemnify Coppica for claims arising solely from Coppica's failure to maintain the audit trail records described in Section 8.5 in accordance with its stated obligations.

11.1 Billing

Paid plans are billed on a recurring basis (monthly or annually, depending on your selected plan). You authorize us to charge your payment method on file for all applicable fees.

11.2 Credits

Subscription credits do not roll over from one billing period to the next. Unused credits expire at the end of each billing cycle.

11.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until the end of the period you have already paid for.

11.4 Refunds

No refunds are issued for consumed credits. If you believe a charge was made in error, contact support@coppica.com within 30 days of the charge.

11.5 Material Changes to Paid Service

If Coppica makes a material change that substantially reduces the core functionality of your paid plan (not including changes to AI models, output quality, or underlying technology providers, which Coppica may change at any time), you may cancel your subscription within 30 days of the change and receive a pro-rated refund for the unused portion of a prepaid annual subscription. Monthly subscribers may cancel at end of cycle per Section 11.3. Coppica will provide 30 days' notice of material plan changes under Section 16.

15.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. The Federal Arbitration Act ("FAA") governs the interpretation and enforcement of the arbitration provisions of this Section.

15.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@coppica.com and attempt to resolve the dispute informally for at least thirty (30) days. Most disputes can be resolved without formal proceedings.

15.3 Binding Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy directly relating to your use of, payment for, or provision of the Service, or the breach, termination, enforcement, interpretation, or validity of this Agreement, shall be determined by binding arbitration. The arbitration shall be conducted by a single neutral arbitrator mutually agreed upon by the parties (or, if the parties cannot agree within 14 days, appointed by the Presiding Judge of Multnomah County Circuit Court upon application by either party). The arbitration shall take place in Portland, Oregon, or remotely by mutual agreement. The arbitrator shall apply Oregon substantive law consistent with the FAA. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim was frivolous, in which case the arbitrator may award reasonable fees to the prevailing party.

To the extent required by applicable law, the scope of this arbitration agreement is limited to disputes directly relating to your use of, payment for, or provision of the Service. Nothing in this Section shall be construed to require arbitration of claims that applicable law expressly prohibits from being arbitrated.

15.4 Class Action Waiver

YOU AND COPPICA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

15.5 Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court in Multnomah County, Oregon, for disputes within the jurisdictional limits of that court.

15.6 Injunctive Relief

Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or data security obligations.

15.7 Jurisdiction

For any matters not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Multnomah County, Oregon.

15.8 Severability of Dispute Resolution

If any provision of this Section 15 is found unenforceable, the remaining provisions shall continue in full force and effect. If the class action waiver in Section 15.4 is found unenforceable, the parties agree that the remainder of this Section 15 shall survive and that any class or representative claims shall proceed in court rather than arbitration.

19.1 Entire Agreement

This Agreement, together with the Privacy Policy and any order forms or plan descriptions incorporated by reference, constitutes the entire agreement between you and Coppica LLC concerning the Service and supersedes all prior and contemporaneous agreements, representations, and understandings, whether oral or written.

19.2 Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, severed from this Agreement. The remaining provisions shall continue in full force and effect.

19.3 Waiver

No failure or delay by Coppica in exercising any right or remedy under this Agreement shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of that right or remedy.

19.4 Assignment

You may not assign or transfer any rights or obligations under this Agreement without Coppica's prior written consent. Coppica may assign this Agreement, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of Coppica's assets. Any purported assignment in violation of this Section is void.

19.5 Force Majeure

Coppica shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, pandemic, epidemic, government action, war, terrorism, civil unrest, labor disputes, power failures, internet outages, cyberattacks, or failure of third-party service providers (including AI model providers). Coppica will use commercially reasonable efforts to notify you and resume performance as soon as practicable. If a force majeure event continues for more than thirty (30) days, either party may terminate this Agreement upon written notice without liability, except for fees owed for service actually delivered.

19.6 Survival

The following sections shall survive termination or expiration of this Agreement: Section 4 (Intellectual Property), Section 5 (AI-Generated Content), Section 6 (Acceptable Use), Section 8 (Electronic Signatures), Section 9 (Limitation of Liability), Section 10 (Indemnification), Section 12 (Data Retention, with respect to e-signature records), Section 14 (Disclaimer of Warranties), Section 15 (Governing Law and Dispute Resolution), and this Section 19 (General Provisions).

19.7 Limitation Period for Claims

Any claim arising out of or relating to this Agreement or the Service must be brought within one (1) year after the cause of action arises, or it is permanently barred, regardless of any statute of limitations to the contrary. This limitation does not apply to: (a) claims for non-payment of fees owed to Coppica, (b) claims for breach of intellectual property rights, or (c) claims that applicable law prohibits from being subject to a shortened limitations period.

19.8 Feedback

If you submit ideas, feedback, or suggestions about the Service ("Feedback"), you grant Coppica an irrevocable, perpetual, royalty-free license to use that Feedback for any purpose without obligation to you. Coppica is not required to implement, compensate for, or credit any Feedback.